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[personal profile] stellar_muddle
About sound drivers.
EDIT: Now no longer needed as found the right driver off the official website (thank you [livejournal.com profile] theuns) and am now listening to an Elgar Cello Concerto a Faure Pavane.


Have a Dell Optiplex GX620 running Windows XP. If I use a set of Logitech usb headphones, I can head sound and listen to music etc.
If I try plugging in the newly acquired speakers (bog standard Dick Smith Logitech speakers), I can't get any sound. Checking Control Panel>> Sound (Volume tab) tells me there is No Audio Device.
Trying Sound Troubleshooting, System will not play system noises. If I try and open Volume Control, it tells me that "There are no active mixer devices available. To install mixer devices, go to Control Panel, click Printers and Other Hardware* and then click Add Hardware.

Try this. Get part way into Add Hardware Wizard. It says that the installed hardware includes:
Multimedia Audio Controller (but it seems confused over this)
(and the ones with the sound logo in front)
Audio Codecs
Legacy Audio drivers
Media Control devices
Legacy Video Capture Devices
Video Codecs
(and I think the rest have nothing to do with sound)

Multimedia Audio Controller apparently doesn't have drivers installed. And Autoupdate fails to find anything useful. Can't find necessary software. The only CDs that came with the puter are Windows System ones. Product Information Guide no help. Quick Reference Guide says there should be a Drivers and Utilities CD. Can't find one with any of the doco I was passed. 2 Operating System CDs, no drivers CD. How much of a problem is this?
I think the other drivers and codecs are ok, leastwise, nothing comes up when attempt to troubleshoot them.

So, how do I find out what I am missing and attempt to rectify the situation? Do I need that Driver CD and is it my only hope?

I assume the USB headphones are sufficiently advanced that they are picked up automatically, cause when they are plugged in, suddenly there are speaker options and everything. But only for said headphones.

Definitely grumpy.

* That doesn't exist. Add hardware does, so tried via that.

Date: 2008-12-05 11:13 am (UTC)
From: [identity profile] theuns.livejournal.com
The headphones and on-board sound use entirely independent drivers; sounds like you're missing the latter. Personally, I'd rip out the redundant (nonfunctional) drivers, and install new ones from Dell - you should be able to download a driver set off their website.

[My experience has been that sound is one of the things on a laptop that often doesn't work out of box.]

Date: 2008-12-05 11:35 am (UTC)
From: [identity profile] stellar-muddle.livejournal.com
Thank you for that. Found the right website bits, downloaded then, and am now listening to Fur Elise over the speakers.

It was going to be one of those obvious and simple if you know what you are doing, or once you get on the right path, but until then...

Was just knowing that the website could potentially have the right bits.

Thank you :)

Date: 2008-12-05 12:04 pm (UTC)
From: [identity profile] basal-surge.livejournal.com
of course, now I can't get the sound to work over here...

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