Mental note to self

Do not attempt to navigate labyrinthine telecommunications websites with a cold (or possibly any other time frankly). Inabilities to get useful information out, send complaints and set personal data (like the correct address*) will have you swearing loudly and startling your partner happily and placidly watching a doco on Russian aristocracy. And the headache will just get worse and the pile of snotty tissues in the bin beside the desk larger and it wont really change things.

Chemise is proceeding though.

Painkillers and hot chocolate time I think.

* Wankers insist on people giving two landline contact phone numbers (in order to be able to update the address mind you) and will not accept the concept that wireless internet allows you to skip that step and that may be one of the reasons why you got that in the first place.